Nobody Cares Like An Owner!

Our Professional House Cleaners are Nano-Business® owners who are highly motivated to consistently deliver dependable, quality and guarantee backed services because nobody cares like an owner!

Motivated Experts

Our Professional House Cleaners are highly motivated Nano-Business® owners who are experts in their field, hold the appropriate certificates of qualification plus receive ongoing training through our world-class Motivated Brands Academy®.  Nobody cares like an owner!

Motivated Quality

Our Professional House Cleaners are highly motivated Nano-Business® owners who are committed to conscientiously providing quality service and workmanship because nobody cares like an owner!

Motivated Dependability

Our Professional House Cleaners are highly motivated Nano-Business® owners who are honest, trustworthy and can be depended upon because nobody cares like an owner!

Motivated Guarantee

Our Professional House Cleaners are highly motivated Nano-Business® owners who stand behind their work and guarantee that if you’re ever dissatisfied they’ll happily return and make it right… no hassle… no additional charge!*

*conditions apply

Online Estimate

Get a online house cleaning estimate, check availability &  book in just minutes or call 1-888-410-6243 and an expert Support Agent will be happy to assist you.

  • Quick & Easy Online Booking
  • Simple Hourly Pricing
  • Manage Bookings Online
  • No Obligation Estimate
  • Check Availability In Real Time
  • Secure Credit Card or Debit Payment
  • Omni-Channel Customer Support

Perfectly Clean Bathroom

MAINTENANCE HOUSE CLEANING

We offer three maintenance house cleaning service packages that are designed to keep your house in great condition.   Choose from our Basic, Standard or Premium packages and have us clean your home on a weekly, bi-weekly or as-needed basis. 

DEEP HOUSE CLEANING

We offer a deep house cleaning service package that is designed to bring your home to the highest level of clean.    Purchase it annually or semi-annually as a stand alone package or combine it with one of our maintenance house cleaning service packages.

MOVE IN HOUSE CLEANING

We offer a move in house cleaning service package for unfurnished houses that is designed to bring your home to the highest level of clean before you move in.   If you want a move in house cleaning for a furnished home please call 1-888-410-6243.

MOVE OUT HOUSE CLEANING

We offer a move out house cleaning service package for unfurnished houses that is designed to bring your home to the highest level of clean before the new owner or tenant takes possession.  Call 1888-410-6243 for a move out clean of a furnished home.

House Cleaning Checklists

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BASIC CLEAN

This maintenance house cleaning service package can be purchased on a regular recurring (weekly or bi-weekly), as-needed or one-time basis.

A popular economy house cleaning service package, it includes basic tasks in the kitchen and bathrooms then dusting and floors everywhere else.  

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

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DEEP CLEAN

Our deep house cleaning service package can be purchased on an as-needed or one-time basis.   

It is designed for furnished homes and includes many extra tasks not included in maintenance house cleaning such as interior windows and baseboards, just to name a few.  

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

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STANDARD CLEAN

This maintenance house cleaning service package can be purcahsed on a regular recurring (weekly or bi-weekly), as-needed or one-time basis.

Our most popular house cleaning service pacakge, it includes tasks that most people generally expect from a house cleaning company in every room.

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

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MOVE IN CLEAN

Our move in house cleaning service package can be purchased on an as-needed or one-time basis.   

It is designed for unfurnished homes and includes many extra tasks not included in maintenance house cleaning such as interior windows and the interior of the kitchen cabinets. 

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

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PREMIUM CLEAN

This maintenance house cleaning service package can be purchased on a regular recurring (weekly or bi-weekly), as-needed or one-time basis.

A premium house cleaning service package, it includes many extra tasks such as cleaning vertical surfaces, changing bed linens and kitchen small appliances.

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

Logo For Motivated House Cleaners. Link to Motivated House Cleaners Website

MOVE OUT CLEAN

Our move out house cleaning service package can be purchased on an as-needed or one-time basis.   

It is designed for unfurnished homes and includes many extra tasks not included in maintenance house cleaning such as interior windows and the interior of the kitchen cabinets. 

Your Professional House Cleaner will follow this proprietary house cleaning checklist to ensure that nothing is missed.

Logo For Motivated House Cleaners. Link to Motivated House Cleaners Website

HOUSE CLEANING SERVICES

ABOUT US

Motivated House Cleaners is a national Canadian network of Professional House Cleaners.  It is a division of Motivated Brands Inc., which is a privately held national Canadian company headquartered on the very east coast of Canada, in Paradise, next to the historical city of St. John’s on the island of Newfoundland.

Through its network of service providers, whom are Nano-Business owners, Motivated Brands Inc. serves all of Canada, except Quebec and the Territories, which it plans to add in the near future.

What makes Motivated Brands Inc. unique is that its Customers are not only the Consumers of its services, but the Providers of its services too.  Each Provider is a true Nano-Business owner and nobody cares like an owner!

Our mission is to give service providers, across various industries, the opportunity to love what they do, to earn a good living and become financially self-reliant through Nano-Business ownership while, at the same time, consistently delivering dependable, quality and guarantee backed services to Consumers.

Our vision is to become the trusted first choice of Consumers while helping to redistribute wealth and raise the socio-economic status of the service industry working class.

Frequently Asked Questions

Below is a list of our most frequently asked questions.   As well, you can go to our support page where you’ll find articles on just about everything to do with Motivated House Cleaners and how we work.   Please do not hesitate to reach out to us at the e-mail or phone number below and we’ll be happy to answer any questions you may have.

 

Do you have a minimum charge?

Yes.  The minimum charge is three hours.   Even if our provider cleans for less than that time we will bill for three hours minimum. 

What is your hourly rate?

We bill a simply hourly base rate, rounded up in 15 minute increments, for each type of service we offer with frequency discounts for regular recurring weekly or bi-weekly maintenance house cleaning services. 

By default, our Customers provide the cleaning products such as multi-purpose cleaner, kitchen degreaser, stainless steel cleaner and floor cleaner, to name a few, but for a small product add-on fee our Professional House Cleaners will supply the house cleaning products.  A discount applies to the product add-on for regular recurring weekly or bi-weekly maintenance house cleaning services. 

Maintenance House Cleaning

Maintenance house cleaning base rate is $35/Hour.

  • Weekly Maintenance House Cleaning = $31.50/Hour (10% Discount)*
  • Bi-weekly Maintenance House Cleaning = $33.25/Hour (5% Discount)*
  • As-needed Maintenance House Cleaning = $35/Hour**
  • One-time Maintenance House Cleaning = $35/Hour

*The first cleaning of a regular recurring maintenance house cleaning service booking is at the undiscounted rate of $35/Hour & subsequent regular recurring cleanings are at the discounted rates noted above based on actual frequency of house cleaning visits.

**As-needed cleaning refers to the Customer booking house cleans regularly on as-needed bases based on our availability instead of at regular recurring set day and time. 

Deep House Cleaning

Deep house cleaning service rate is $40/Hour

  • Deep House Cleaning = $40/Hour

Move In House Cleaning

Move in house cleaning service rate is $40/Hour

  • Move In House Cleaning = $40/Hour

Move Out House Cleaning

Move out house cleaning service rate is $40/Hour

  • Move Out House Cleaning = $40/Hour

Product Add-On

By default, our Customers provide the cleaning products such as multi-purpose cleaner, kitchen degreaser, stainless steel cleaner and floor cleaner, to name a few, but for a small product add-on fee our Professional House Cleaners will supply the house cleaning products.  A discount applies to the product add-on for regular recurring weekly or bi-weekly maintenance house cleaning services. 

  • Product Add-On Weekly Maintenance House Cleaning = $13.50/Clean (10% Discount)*
  • Product Add-On Bi-weekly Maintenance House Cleaning = $14.25/Clean (5% Discount)*
  • Product Add-On As-needed Maintenance House Cleaning = $15/Clean**
  • Product Add-On One-time Maintenance House Cleaning = $15/Clean
  • Product Add-On Deep House Cleaning = $20/Clean
  • Product Add-On Move In House Cleaning = $20/Clean
  • Product Add-On Move Out House Cleaning = $20/Clean

*The first cleaning of a regular recurring maintenance house cleaning service booking the product add-on, if purchased, is at the undiscounted rate of $15/Clean & subsequent regular recurring cleanings are at the discounted rates noted above based on actual frequency of house cleaning visits.

Do You Supply The Cleaning Equipment?

Yes. Our Professional House Cleaners bring their own house cleaning equipment, such as a mop system & vacuum, for example.

However, we are always open to using yours if you have equipment that you know works great on your floors, etc.  Please note that if reserve the right to not use your equipment for various reasons.  If you ask us to use your equipment and we do then the Consumer accepts all liability for breakage of the equipment.

Do you accept cash or cheque?

No.  Payment can be made by major credit card or Debit Visa only.  We do not accept cash or cheque.

A hold will be placed on the provided card 48 hours before the booking to ensure there is enough balance to cover the estimated amount of the clean.

The hold may appear as a charge, depending on your financial institution, but is only a hold. 

You will not be actually charged until after the clean is completed.

Your estimate is an estimate only and the actual amount charged, after the clean, will be based on the amount of GPS hours logged by our Professional House Cleaner (rounded up by 15 minute increments) times your hourly rate plus any applicable add-on fees, taxes and optional online tip.  

Do you have a guarantee?

Yes.  Our guarantee states:

Our Professional House Cleaners are highly motivated Nano-Business owners who stand behind their work and guarantee that if you’re ever dissatisfied they’ll happily return and make it right… no hassle… no additional charge!* 

*conditions apply

Conditions:

There is a time limit of 24 hours from the scheduled start time of the booking to let us know there is an issue after which time the guarantee does not apply.

We will then call you to find out what tasks from the purchased checklist were missed or not cleaned to satisfaction in the rooms that our Professional House Cleaner were able to fully and successfully clean before his/her availability ran out.   We’ll make a mutually agreeable list of deficient tasks.

We will then dispatch the Professional House Cleaner who performed the original clean, on his/her next available slot, to return and perform the deficient tasks.  If the original Professional House Cleaner does not have any availability to return then we reserve the right to send a different provider based on our availability and at our sole discretion or to either refund an amount or credit an amount to your account with the amount being at our sole discretion.  We will always look to reclean and only do a partial refund or credit when absolutely necessary and at our sole discretion. 

The Customer must make the home available to do the guarantee work based on our availability.

The guarantee only applies to rooms that the Professional House Cleaner was able to fully and successfully complete and not any rooms that were left uncleaned due to the room not being made available when the provider was prepared to clean it based on his/her cleaning order which is at the providers sole discretion or any room that was left uncleaned or only partially cleaned due to the provider running out of availability or due to the room having excessive clutter.  

Are your professional house cleaners bonded?

No.  In fact, it is common in Canada for house cleaning companies to advertise that they are bonded & insured when they are either only insured or neither.  If a cleaning company says they are bonded it would be advisable to ask to see the bond details as evidence. 

We carry $5,000,000.00 of Commercial General Liability Insurance and each of our Providers is required to carry their own Commercial General Liability Insurance policy of $2,000,000.00.

 

Do you have insurance?

Yes.  We carry $5,000,000.00 of Commercial General Liability Insurance and each of our Providers is required to carry their own Commercial General Liability Insurance policy of $2,000,000.00.

Can you send a female house cleaner?

it is our policy to not enter into discussion on dispatching based on gender as it is illegal in Canada to dispatch a worker based on gender, race, etc.  From time to time, a potential customer does ask us to send a female or male only to which it is our policy to say:

“It is illegal for us to dispatch based on gender and will not be able to discuss that subject.   Please note that, regardless of gender, all of our providers carry commercial general liability insurance, are expertly trained, heavily vetted and have provided a clear national police records check.” 

 

How do estimates work?

To estimate how much it will potentially cost to clean a house we first estimate the amount of time it will take an average Professional House Cleaner to complete the particular service package in a particular size house and then add any time based add-ons chosen, such as an oven interior.  We then multiply that time by the hourly rate and apply the frequency discount, if applicable.  Here is an example: 

 

Details

Frequency: Weekly

Frequency Discount: 10%

Cleaning Package: Motivated PREMIUM Clean

House Size: 3 Bedrooms 2 Bathrooms

Estimated Time: 5.00 Hours

Product Add-On Selected:  Yes

 

Calculations

5.00 Hrs.  X $35/Hr. = $175.00 + $15 (product add-on) = $190.00 X 90% (10% frequency discount) = $171.00 X 15% HST = $196.65

Just an Estimate

By definition, the word estimate means an approximation and our estimates are only approximations with the actual amount charged, after the clean, based on the amount of GPS person hours logged by our Professional House Cleaner rounded up to the nearest 15 minute increment times the hourly rate plus an applicable non-time based add-on fees times any applicable discounts plus any applicable taxes and optional tip, if applicable. 

Ultimately, it is impossible for anyone to determine the exact amount of time it will take to complete a clean, sight unseen, so we provide an estimate only.  Even if a house is seen first it can be difficult to estimate the time.  For example, two bathtubs may look like they are soiled exactly the same amount and one could take 15 minutes to come clean and another could take 45 minutes.  Some things just can’t be estimated.   They just have to be cleaned to know.  

Another example, might be dust on the top of interior door trims.  If the dust was recently and properly cleaned away then it can be dusted easily with a an extendable swiffer duster with one swipe.  However, if the dust was not fully cleaned away recently and has built up and become full of moisture then it will matted then a stepping stool will be needed and it will have to be cleaned away with a spray and wipe, which takes longer.   Neither would be seen with a walk through visit of the house beforehand unless we physically got on a stool and looked at the top of every door trim, which is not practical. 

Of course, different Professional House Cleaners work at different speeds and other variables can effect how long it takes to clean a house.  Just a few variables that affect how long it takes to clean a particular house include, but are not limited to, the following:

 

  • Time between professional cleanings
  • Density of the home’s furnishings
  • Layout of the house
  • Number of people living in the house
  • The surface types in the home
  • The cleaning tasks completed
  • Geographical location of the house
Do you have a cancellation policy?

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Can I supply my own house cleaning products?

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Do you supply the house cleaning products?

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What house cleaning products do I need to have on hand?

By default, the Customer supplies the cleaning products such as multi-purpose & toilet bowl cleaner, for example.  However, we can supply the cleaning products for a small optional add-on fee.   Regular recurring weekly and bi-weekly Customers get a discounted rate on this product add-on fee.  Our Professional House Cleaners will being their own cleaning equipment, such as a mop system & vacuum.  

If you do elect to provide your own cleaning products please note that if any of the products that our Provider needs to successfully complete their work are not provided or ran out then the Provider will use their own for that task, notify us and we will charge the full product add-on fee regardless of how much of the Providers product was used and if we used the Customer’s cleaning products for the rest of the clean. 

Below is a list of some suggested cleaning products in case you decide to provide your own.  Please note you are free to use whichever brand you like but the actual type of product itself must be on hand.  For example, a kitchen degreaser or stainless steel cleaner if you have stainless steel appliances or ceramic cooktop cleaner if you have a ceramic cooktop.   If you have a surface in your home that requires special cleaning product then the Customer is to supply it.  An example, would be a special wood floor cleaner or a special marble countertop cleaner.

 

Essential Cleaning Product Checklist

Kitchen Specific

Degreaser

Stainless Steel Cleaner

Ceramic (glass) Cook Top Cleaner

Oven Cleaner

Bathroom Specific

Toilet bowl cleaner

Soap Scum Remover

Heavy duty bathroom cleaner

Tub Cleaner

General

Glass Cleaner

Multi-Purpose Cleaner

Floor Cleaner

What are your hours of operation?

Our Providers set their own schedules so theoretically there could be a Provider are available 24/7/365.  They are not bound by the normal Monday to Friday 9 to 5.   Customer support will be moving to 24/7/365 in the coming months but currently it is from 8AM to 5PM, Monday through Friday with limited support on evenings and weekends and only to Customers who have a booking.

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